Shipping and Delivery

Mars One offers two shipping methods:

Standard Shipping (4 USD for all destinations except South Africa)

  • If the standard shipping option is chosen, the order will be shipped by regular mail from Germany because the German mail has very low shipping rates. It is not the fastest shipping method available, but this way more of your contribution can be spent on moving the Mars mission forward.

  • The shipping takes place once a week because the packages need to be delivered from the Netherlands to Germany. Shipping times by the German mail are usually within one week for European countries and two weeks for the US and Canada. Shipping to other countries can take up to five weeks.

  • Please take some margin on shipping times into account because it is not priority mail.

  • If your order totals 100 USD or more, Mars One pays for the Standard shipping costs.

Track and trace (33 USD for all destinations)

  • If the track and trace option is chosen, the order will be shipped by the Dutch Post and can be followed by track and trace.

  • Shipping times for this method are less than the Standard shipping: 2-4 working days within Europe and 3-6 working days for the US and Canada. Shipping times to other countries will be maximum 3 weeks. For example, Australia will take 6 - 8 working days, South Africa will take 5 - 8 working days.

  • Please take some margin on shipping times into account because of the customs handling of your country.

  • This shipping method is the only option for orders stemming from South Africa, since Mars One has encountered many problems when sending a package there by standard shipping.